Altura Homes

We bought an Altura home in the Heath Golf and yacht club this past October and I wanted to get on here to say that our experience has been fantastic. Buying a home almost always comes with frustrations and this is the 5th home i’ve purchased during my lifetime. Now, no builder is perfect but what I wanted to praise Altura for is the quality of service we’ve received after our purchase. We have had several little things that have had to be fixed, adjusted, or worked on and Altura has jumped on them immediately. They have great people who come out and flat out get it done. There is minimal waiting, quality repairs, and great communication. This rarely happens in this industry and usually you are routes to several people, told to go to warranty route, and more. This is the way it should be d

If I could give Altura Homes a zero star review or negative 1, 2 etc. review I would. My experience with Altura Homes has been shamefully bad. In 2023 my family bought a brand new home home from Altura Homes that was about $550, 000 in total. On the surface it seemed like a very nice, well furnished home that all of us were looking forward to creating new memories and a new dwelling in. This is a beautiful looking home after all. As time went on, however, my mom, who already struggled with some health problems started to get dramatically worse, my brother started to come down with unusual lethargy, exhaustion and neurological disconnection. I started to come down with much of the same symptoms plus intrusive brain fog, sharp stinging pain, dizziness etc. that now has gotten to the point wh

Bought this house at a good price and there are amazing features and a nice neighborhood however, the trim, doors and basic workmanship inside are substandard! In addition, the warranty department takes weeks and seems to fight every problem by stating “it isn’t really that bad”, you’re kidding me right?! I spent 3/4 of a million on what should be a very nice house, cupboards and the island look like someone painted them with a crayon, they came back and used a spray can from Home Depot to try to “touch up” the bad paint and only made it look worse. Had an electrical short up in the attic at the air conditioning unit which was arcing and could have easily caused a fire! The Fireplace is still leaking gas (after a month of “troubleshooting”) into the wall when you turn it on. Trim at the en

Altura does not care about you or your house once you have closed. Out microwave oven has not worked properly since we moved in on 8/30/26. We contacted Altura and they referred the issue to the vendor that supplied the microwave oven. The vendor sent the wrong address to Frigidaire so the initial service visit had to be rescheduled because the technician was sent to the wrong house. Since then, Frigidaire had rescheduled multiple times. They did finally get someone out and a part was ordered. But it was sent to the wrong address. Altura has done nothing to assist with this issue. All I have been told is that it is Frigidaire's issue, not theirs. Additionally, the drainage ditch in the front of the property does not drain. Altura came out and cut out our driveway and reset our culvert. N

Horrible construction, poor quality, incompetent and unprofessional builders, lack of accountability, no response from upper management—the list goes on. I’ve worked in real estate for nearly 10 years, and I’ve dealt with many builders—Altura is by far the WORST! Not worth the money, energy, time, or effort. Also, they recommended USA mortgage as their preferred lender and did not honor the incentive amount outlined in the contract. This has to be unlawful—looking into filing a class action lawsuit as I’m sure other consumers have been affected by their lies and deception.