21st Century Property Management

Went to go look at a house for rent that was listed on redfin through Century 21 process was easy just had to give some personal information to get a code for the lockbox went and looked at the house. The house was in excellent condition. Would recommend century 21 to others.

I am writing to share positive feedback regarding Jason and Ashley’s exceptional service at our family's Century 21 rental property. Our family greatly appreciates their professionalism and consistent responsiveness to all communication. The property owner and Jason’s dedication to following through on repair projects and their collective pride in maintaining the property have made our residency here a wonderful experience, particularly given the current housing climate. Thank you for having such a dedicated team in place

Extremely unprofessional and dishonest experience. I was explicitly told by Cameron Romero that I would receive a full refund for three application fees due to his poor communication and failure to disclose critical information from the beginning. He acknowledged the issue and assured me he would issue the refunds. He even stated he would provide that confirmation in writing — which he never did. Now the company is hiding behind a “no refund” policy and refusing to honor what was promised. One of the applications couldn’t even proceed with screening — the very service the fee supposedly covers — yet they still kept the full $60. If a screening never occurred, why is the fee being retained? When I reached out to Lisa Hornaday for clarification, the response was dismissive and unhelpful. No

I love the self viewing option. It’s just a little hard to connect with somebody last minute or if you have any issues but once you do, they’re very helpful and kind and the home I saw today was absolutely beautiful easy process once I got the code. if I had gotten a hold of them, absolutely five star, but the lack of that possibility to connect with somebody right away is why I give it four stars

The host was amazing and very informed about the home and the area. The home was very clean and I was very satisfied with my tour. My daughter and I both felt very comfortable and heard during our tour .