Windemere Apartments

You will be forced to buy renters insurance through their partner Assurant to live here. They say you can use your own provider and provide proof to them, but no one in the office or at Assurant fully understands the process for this. They continually invent new rules/reasons why you're non-compliant and will charge you for Assurant's policy. The front office is helpful at first when viewing places, but is not helpful, non-existent, and unprofessional when approached with issues. The buildings are dated with hard/smelly water that is often shutoff for maintenance. The buildings are noisy to where you'll hear every time your neighbor cooks or the upstairs neighbors walk around. There is poor incorporation of smart technology and the smart lock jammed locking me in the apartment the first

The staff showed absolutely no empathy for my Goddaughter's medical issue. She experienced temporary paralysis following a surgery and called them to ask that I be granted access to the outer apartment door so that I could use her code for her personal apartment access and they didn't answer. I arrived with her on the phone and they were rude and dismissive. One lady at the desk accused me of yelling (I did not) when I pointed out the urgency of the situation and simplicity of the request...which could have been carried out numerous ways, by the women sitting chatting casually when we walked in. When I said I did not yell, but how would you feel if it were your family member, the desk person said I could leave...I was in shock...the lady I thinkt was the manager poked her head out but we

5 stars so far! Move in was nice and easy. They let us see the apartment before move in and see what would need any possible repairs. They let us know all info and gave us more than asked. Neighbors are nice and quiet. So far amazing. Definitely will update later on for an overall take!

Such a rude tenant. I just tried to deliver some groceries and she started to horn me and after that she bitched me like she own the place. Lady also has a kid with her, not supposed to speak like that in a front of her children. She said it’s her place to park, which is not true. The parking spot doesn’t have any signs.

It's a decent apartment for the price in a good location. Maintenance on the property and inside apartment is good. But overall, average apartment with issues, walls beat up and need some better repair, things crawling between apartment walls at night, halls that need cleaning. The neighbors arent bad and the apartment is spacious and everything works well inside apartment, but don't get me wrong this isn't luxury.