West Village Lofts at Brandon Mill

Fantastic place to live! A warm and welcoming community of all ages, easy to meet/make friends and if you choose, opportunities for social activities. Fantastic amenities, responsive staff, in a beautiful loft building with an artsy vibe. The trolley stop is just outside the gates offering free rides to DT or you can walk (2 blocks) to the historic West Village to galleries, shops, coffeehouses restaurants and breweries/ distillery.

This building is truly unique, but the management is terrible. They do not show appreciation for the tenants. Special events are cheaply done and poorly attended. Only 1 cleaning person for this whole building is a joke. When lodging a complaint or concern, I’ve had mocking behind my back (they didn’t think I could see them), poor customer service. The only reason people stay here is because of our social network.and our units are fantastic.

Nice apartments, good office staff, great dog park and dog facilities. Best part is being walking distance to local favorites like Village Grind, Coastal Crust, Growler Hause, The Anchorage, Rise Bakery, Revival Butchery, and Bar Margaret. The details in the apartment aren’t top notch but most are easy fixes (finish installing bathroom drawers, cut down kitchen shelves to fit, etc). Love the huge windows. Not a ton of noises from neighbors but that’s because most try hard to be mindful of others. For an apartment community with tons of dogs there is very little barking. Good noise control policies in place to keep parties in check and within quiet hours.

My husband and I have lived at Brandon Mill for 2 years now and we love it! So much space, amazing amenities, great staff and warm wonderful community.

Although our lease has started, we have not actually moved in. We will probably move some stuff in mid October but not a major furniture delivery until November/December. As to the leasing process and follow up, Chris was great in selling us on Brandon Mills and helping us through the leasing process.