Vine + Vail Townhomes and Apartments

Just moved in and really feel like we were scammed into signing a lease here. Within days of moving in we realized we were sold false promises. We toured and wanted to sign since we were persuaded by the 6 weeks free offer they were running in January. We had discussed with the office being able to prorate the special across our entire lease to bring our monthly payment down. It was also recommended to move in before the 25th to have this happen for the following month. We moved in early to get to only find out it is not possible for them to do this and honor the special. However many other apartment complexes are able to prorate the rent with concessions. On the tour we also asked about parking and were told there’s lots of parking spaces that aren’t reserved, only to find out after we m

SCAM ALERT! When touring this place we were told the concession of 6 weeks free could be applied across the 14 month lease bringing the monthly payments down. The assistant manager Melanie then tells us it’s not possible. They use Bilt app for the rent payment and no one in the leasing office knows how it works. On top of all that, had plumbing issues, windows aren’t properly sealed which means you can hear everything from cars to bikes to even airplanes. The AC unit is terrible, doesn’t cool the apartment at all. Parking is a nightmare here with most of the parking being “reserved” - these would make money out of thin air if they could. ABSOLUTELY NOT RECOMMENDED!! Save yourselves a headache. Do not move here.

Recently moved to the Vine & Vail community and have been pleasantly impressed with it! Pilar & the rest of the team were terrific and made the move in such an easy process. Great location and very quiet compared to other communities. Would definitely recommend & don’t forget to ask for Pilar, he’s great & super helpful!

I just moved to Vine + Vail about a week ago. This has hands down been one of the easiest moves I’ve had to any complex. Pilar and the rest of the staff have been extremely nice, friendly, and accommodating. I have very minimal issues with my unit upon arrival as I signed this particular unit sight unseen even though I did tour other units here. The few issues I did have, which again were very minor, the maintenance team addressed immediately. I am very satisfied with my move in experience thus far and the few neighbors I have met are all also extremely polite and friendly. I would recommend this property to anyone!

The walking trails were the only thing that I miss about living here. Its a nice greenspace behind the buildings, and you'll have encounters with bobcats, coyotes, scorpions and rabbits, but thats to be expected living right next to a small wooded area. Pilar in the leasing office along with Steven in maintanence are awesome staff at V+V. Very knowledgeable and helpful/friendly. Unfortunately, that's where the positives of living here ended. We unfortunately experienced: -Excessive noise from mall traffic and overhead airplanes. For the reviewers that state that its "quiet", well, that is simply a bold faced lie. V+V is located directly under the primary North arrivals/departures runway for DFW airport. Add to this that its right across the street from the mall and down the road from a fi