Vanessa Burson, Mortgage Loan Officer - First Horizon Bank

As a person who didn't know the first thing about buying a house, Mrs. Vanessa was an INVALUABLE resource to me during the whole process. I asked so many questions yet Mrs. Vanessa was always so nice and forthcoming with all the answers. Anything that she didn't have the answer to or something that she was unsure of she made sure to get me the answer and respond in a timely manner. One of my favorite traits of hers as my loan officer was her punctuality! She would call me on her weekends off to update me on things or to keep me posted on the process. Overall she made the process for me as a FTHB so straightforward and simple that I will more than likely use her in the

Vanessa was extremely knowledgeable about the loan process and communicated with me throughout the whole process , consistently providing updates ans setting clear expectations. She eagerly answered all my questions and was thorough in the details. I'm a first time homebuyer, and Vanessa went above and beyond for me. She worked diligently to get me the best deals, most accurate prices/numbers, and was always available to answer my many phone calls and endless questions. I would work with her a million times over.

Absolutely beast at getting you into a loan! They will take care of you at every turn. They are up front, honest, and hit the numbers they tell you without question. I have found my bank.

My agent Vanessa was very thorough/efficient and always courteous.