Unique Apartment Homes

Renters Beware!!!! See the email I sent to Mgmt after my daughter didn’t get her deposit back after leaving it VERY clean. They mentioned dust, crumbs in corners of cupboards, residue from oven cleaner - they hold renters responsible for the cost to clean the apartment after they leave - no matter how clean it was (which you know they clean it regardless). I made the effort to contact them twice about the light fixtures in the ceiling and got no response (which is typical for them - we got towed once here too and tried to reach out to mgmt and got no response). Just sharing our experience! The main mgr is impossible to reach and you can tell she trains her staff to NEVER send her a phone call! Here’s the response I sent to appeal their decision to not give my daughter her full deposi

I’ve had a wonderful experience with this apartment complex. The property is clean, well-maintained, and feels safe and welcoming. A special thank you to Kathryn, who has been absolutely amazing throughout the process. She is professional, responsive, and genuinely cares about the residents. Any questions or concerns I’ve had were handled quickly and efficiently. It’s rare to find someone so helpful and kind in property management. Highly recommend!

My roommates and I love our apartment through Unique Apartment Homes. When we put in maintenance requests they complete them in a timely manner and are always considerate and respectful. It is also well priced for its quality. The specific complex we live in is near campus and super convenient. Buses run often throughout the day to and from campus making the commute easy.

First year of being on my own looking for somewhere near campus that was affordable. Kathryn was very thorough and helped me understand everything. They do fun give aways too! I won an air fryer one year. I will continue living with Unique while I’m in Ames.

it’s a decent apartment for what it is and the cost. when you move out, don’t plan on getting your full deposit back. I’ve lived in Haverkamp Property and Bricke Town and never was charged a “cleaning fee” and recieved 100% of my deposit back. That should be standard for a turn around for next tenants anyways. I’ve had other people live in the Mortensen heights and they noticed their unit was filthy upon moving in. Whenever I have called the office for whatever reason, there was always one person that was just plain rude.