Tripalink West LA

Be very careful with this renting company. I lived on the Cara-Co living building on Butler Avenue for a year. The process to rent the Unit was actually very fast, they answered very quickly and everyone was very nice and helpful. Be very careful and take pictures of EVERYTHING you sign and of every wear and tear when you move in and when you move out. Management was pretty reliable when I was there, they helped me out numerous time. The place was pretty dirty when I moved in, I don't think they clean the units in between renters (which is crazy when they charge cleanings fees on move-in and move-out). After I moved out, I had previously asked for my deposit to be given back by wire transfer, they gave me no information or whatsoever on the first 21 days after I moved. They tried to charge

I would not recommend living here. When I moved out, I thoroughly cleaned the entire unit — including the bathroom and kitchen. Despite that, they deducted $192 from my security deposit, claiming there was wall damage and that I left trash behind. That is simply not true. The only items left were hangers and a cabinet, and the next tenant is currently using them. Management communication is also extremely disappointing. At 1515 Colby Ave, the manager Zejin rarely responds to emails when you actually need help. However, when it comes to asking whether you want to renew your lease, the response is immediate. It feels very selective. Additionally, there was a time when I submitted a maintenance request for the kitchen sink, and it took an entire week for it to be fixed. I’ve attached a pho

The management and agent are terrible. They won't help you with anything and their attitude is awful. This has been confirmed by multiple tenants I met here. We were charged a $200 cleaning fee for stains on the walls and corners that were already there when we moved in. The bathroom glass and toilet were also dirty on our move-in day. We spent a lot of time cleaning the apartment before we left, but they still deducted our deposit for these pre-existing issues. It's likely they won't clean them for the next tenant and will charge a new painting fee again! If you see this review, please know that choosing any other apartment will be a better experience than this!

Think twice before renting here. I rented here for only 3 months, and when I moved out I was unfairly charged “painting” and “cleaning” fee. The walls were not freshly painted when I moved in and already had scratches, but they still charged me for repainting. The furniture, such as the desk, had been heavily used by many tenants before me, but I was still blamed for “damage.” Even a single hair left in the sink was counted as a cleaning issue. It seems like you would have to clean everything to a brand-new condition in order to avoid their cleaning fee. This feels like they automatically charge every tenant for painting and cleaning, regardless of the actual condition of the unit. Be very careful if you plan to rent here. Take detailed photos when you move in and when you move out, ot

I recently moved into a Tripalink-managed unit at 1515 Colby Ave and was shocked by the conditions. The apartment was dirty and unhygienic upon move-in: Shower head and glass covered in rust and grime Bathroom and kitchen cabinets dusty and dirty Toilet and sink not cleaned Floors so filthy that my Swiffer pads turned black after one pass (photos attached) Bedroom door with no lock and a broken handle (serious safety issue) Washing machine absolutely disgusting and unusable To make things worse, I informed management early that I was arriving from out of state and asked if I could move in before 3:00 p.m. They refused to accommodate me, so I had to wait from 11:00 a.m. until 3:00 p.m.—only to finally enter an apartment that had not even been cleaned. I submitted the official move-i