TLR Solutions

I moved out in good condition. I cleaned the unit, wiped surfaces, and left it neat. I paid for only the days I lived there, which made sense. The complex still charged $140 for cleaning. My lease did not state an automatic cleaning deduction, and this was not explained before move-in. I provided photos from move-in and move-out that showed the unit was clean, yet they kept the fee. Make sure you understand the deposit process before signing. Save photos and videos. Ask for cleaning terms in writing. --- I saw the photos. We are talking about light dust on a fan and some freezer frost. Charging $140 for that level of cleaning feels excessive, especially when the unit was not flawless at move-in. The sinks had rust from day one, yet I still left the space in clean, respectful condition.

Trashy property and Management.. I rented from them for 3 years never been late once on my rent .. . and they refused to refund my deposit.. They don’t refund your deposit back!!! .. they will come up with some excuse about not defunding your deposit . Example . like they to paint the apartment.. The apartments are trashy and have dog poop everywhere .. They don’t care who they rent to .. I was happy when I moved from there .. It was a nice place.. but since the previous owners sold it to the TLR it went to poverty level .. Nice area .. but trashy tenants!!!

Have been with TLR for over 4 years! Never miss anything when it comes to the office AND maintenance. There abilities to keep us satisfied is what makes me stay. If you are looking for a home and want to be treated with respect & everything taken care in your home come toTLR. If I could give 10 stars I would!!!! Harley & Bailey in the front are the sweetest too.

I went in to TRLSolution,I spoke with Harley ask about a house to rent.Harley was amazing on helping me with a house and she was very respectful. If you’re looking for a property please go see Harley at TRL Solution. I would recommend Harley, she is good at her JOB.

My Husband have rented a home under this management company. We just received our keys on Friday . We began moving our things in on yesterday and discovered our hot water is not working. My husband went in to the office and the young lady who he spoke with had an attitude, talking about poor customer service. She told my husband that we needed to put in a work order for something that should have been working before the keys were handed to us. So I went in and she gets up to go get the owner, who looked just like the rude little girl who we were speaking with from the beginning. He cane out with just as rude as she was. Now I have to give credit where credit is due. Michelle and Cedra were great . Wonderful customer service skills. These young adult children that they have working in the