The Union Apartments

A great spot! Solid floor plans and high ceilings are a plus. Super close to Bart, Mandela grocery store, downtown oakland, USPS, and around the corner from the lake and Emeryville too. The staff here (Tahlia and Miriam) are cool so it’s super easy asking questions, getting help, and finding solutions for any issues. The manager, Miriam, will go out of her way to make sure you’re taken care of and has been helpful since day one. They plan community events with free food so that’s pretty cool too.

Very unprofessional. Had an appointment to tour and received a text as I arrived that they were leaving since I didn’t reply soon enough, I was driving. Didn’t get a single call and once I called them they argued with me that them leaving was justified since I didn’t call them til 4:02 when my appointment was at 4. They obviously left the building early or didn’t even enter since I didn’t see a single person leave. Obviously just didn’t want to work that day. Also the area isn’t very nice Glad I didn’t rent there

The Union is a good place to live; however, for the past month, no one has answered emails, no one has answered phone calls, and there is never anyone available at the administration office. It seems the focus is only on collecting payments rather than addressing the needs of residents.

Warning to Renters — Unethical Deposit Practices I applied to The Union Apartments in June and paid a $500 deposit for an apartment I never moved into or signed a lease for. I canceled my application in writing within just a few days, but management refused to refund the deposit — even though California law prohibits non-refundable holding deposits unless actual damages are proven. No lease was signed, and no unit was held for me due to weekend office closures. Worse, they misrepresented information to my bank during a chargeback, claiming they refunded me (which they didn’t — and even sent the refund to the wrong person). I’ve also now received a “move-out” bill for $580, even though I never moved in or signed anything. When I asked simple questions about refund deadlines, their agent

If I could rate this 0 stars I would. TL;DR: Greystar sent me to collections over an inflated estimate, stole my full deposit for fake damages, and appears to have blocked my phone number to avoid accountability. I took them to court, won, and they’re still refusing to pay. Avoid at all costs. ⸻ I moved out of The Union Apartments (Oakland) in May 2024. I requested a move-out inspection, but it never happened—maintenance doesn’t communicate, and the office claims to be open 6 days a week, but no one is ever available. Despite this, Greystar tried to charge me for damages that didn’t exist and sent me to collections over a guess, not actual charges (they admitted this in court). They refused to provide proof, withheld my full deposit, and then stopped responding. I took them to small c