The Point at Fairview Apartments

I love Ken, Kiara, and Janay here! My ac went out this summer and Ken personally and quickly installed window units until he came out and fixed my HVAC himself! He is so talented they need to give him a raise. Anytime I have an issue I let him know and he takes care of it immediately. Janay in the office is fabulous. I was so nervous moving into my first apartment and she made the process seamless. She is friendly and passionate about her job. I also love the new property manager Kiara! She is really turning this place around. She repainted all the guardrails on the stairs, had the outside pressure washed, and has gotten the trash compactor under control. Katie gave this place a bad reputation but I promise it is so much different now. I love living here now!

Great Tour Experience! I recently toured this apartment community and was genuinely impressed. The property was clean, well-maintained, and had a warm, welcoming feel from the moment I arrived. The staff was amazing — especially the property manager, Janay. She was professional, patient, and extremely informative. She took her time showing me around and made sure all my questions were answered. Her energy and customer service really stood out. Ken, the Maintenance Supervisor, was also fantastic. He was friendly, knowledgeable, and clearly takes pride in keeping the property in great shape. His insight into how maintenance requests are handled gave me a lot of confidence. Overall, the viewing was smooth and very impressive. If the tour reflects how they run the community, this is defini

The maintenance team in my neighborhood is truly amazing. He’s reliable, hardworking, and always shows up with a great attitude. Every time something needs fixing, he handles it quickly and makes sure the job is done right. You can really tell he cares about the community and takes pride in his work. It’s rare to find someone so dependable and respectful, and we’re lucky to have them .Highly recommend!

The lack of upkeep is obvious — the trash compactor over flows with trash every weekend, and the smell is horrendous. Management does not seem to address issues in a timely manner, and the overall condition of the property continues to decline. Safety is another major issue. The environment does not feel secure, people walking around with guns in hand especially at night, and there appears to be little effort made to ensure residents feel protected on the premises.

I’ve been living at The Fairview in Prattville for a few months now, and I honestly couldn’t be happier. The first thing I noticed when I moved in was how clean and well-kept everything is. You can tell they really care about the appearance of the property. The management team is amazing too. They’re super responsive, professional, and always willing to help with any questions or maintenance needs. Every interaction I’ve had with them has been smooth and stress-free. If I were to recommend anyone to stay anywhere I’d recommend this place.