The Park on 23rd Apartments

Do NOT move here. There is trash everywhere! Trash is supposed to be pick up Sunday through Thursday. That’s on a good week. The building is literally falling apart. The manager loves to say “I’m not suppose to be even working today!” When you are in management for an apartment complex you don’t really get to pick and choose when you want to work. If you manage your complex appropriately you will be able to have time off. I put in a work order two weeks ago about my air. Supposedly, my work order was completed. I didn’t receive a email or text stating so nor did I even see anyone entering my apartment because I do a ring door bell. I called today to complain again but was told by the manager that she couldn’t do anything until Monday. Why doesn’t she have anyone on standby? Why didn’t she

This is the absolute best place I’ve ever lived. My family and I have lived here for nearly 3 years. Since Stacy took over it’s so much better. We love it so much It’s peaceful and hands down the most beautiful place.

This is the worst apartment complex I’ve ever lived in yet also the most expensive. The Property Manager takes everything personally instead of doing her job. She’s not professional in the slightest bit. She talks bad about tenants living on the property. She has no sense of accountability whatsoever. She also tries to make you feel guilty for coming to her for any issue when she’d “be happy to show you plenty of units with black mold”. Don’t expect this place to fix anything or tend to your needs in a timely manner. It’s beyond embarrassing the kind of person they’d willingly put in a management position.

I've lived here over a year now and generally I enjoy it. Positives: Great management, very accessible. They have made improvements since Arbour Valley took over. I got ceiling fans in the living room and master bedroom, which actually lowers my electric bill. Under the old management, the swimming pool was closed for most of summer 2023. It was green and yucky. This summer the pool was opened on Memorial Day, and it's clean. There's a small dog park. Easy access to downtown Pell City, and I-20. Downtown Birmingham is about 45 minutes away. Anniston is about 30 minutes away. Negative: I think they have inherited a really bad sewer system that desperately needs to be upgraded. There have been 3 occasions where the sewer lines got plugged and backlog occurred. They do their best to reso

The property manager is amazing, any problems you have she will do her best to get it taken care of as quick as she can. Any issues listed below are problems that weren't addressed by the previous property manager. The new property manager is essentially cleaning up someone elses mess and doing an amazing job. After living here for over 6 months, I can say I've never had a problem and plan to renew my lease when this one is over.