The Green at Waco

This apartment complex seriously needs health inspectors involved ASAP. I’ve been living with mold in my unit for months, and despite repeatedly going to the office, nothing has been resolved. The response is always the same: “I’ll follow up with corporate.” To be clear, this is not directed at the on-site managers, Stefanie and Chelsey. They are amazing, kind, and truly do what they can. I genuinely feel bad for them because it’s obvious their hands are tied. The real issue is corporate. After doing my own research, it’s clear they do not care. I even came into the office to speak directly with a woman from corporate, and I literally watched her run into the office and barely leave the door open just enough to hear comments being made. It was incredibly unprofessional and upsetting. Th

I can’t say enough bad things about this apartment. First of all, I’ve had multiple work orders submitted since August, and not a single one of them has been taken care of. I’ve called for status updates, but all I’ve been told is there’s nothing they can do at the moment because there’s such a long list of maintenance requests. Multiple pieces of mail have been lost because the office has stacks of packages and piles of mail that never get sorted. The couch was covered in cat hair when I moved in, and even after letting the office know I was allergic and needed it switched out, they never did anything. There’s cat poop and trash all throughout the corridor outside my apartment. The blinds were covered in dirty, disgusting water stains. The amenities and units may seem nice at first, but t

Never had a worse experience with new management while living there and after living there. New management neglected taking care of a massive mold issue in my unit, which they had three months to do, and waited to even enter the apartment two weeks before the semester started. And guess what? The problem came back a year late with a leak in the same exact spot and yes, more mold after they claimed to have “hired the best people to take care of the issue”. Thankfully my lease had ended before going through that again, condolences to the new resident. On top of that we were charged for extra utility fees after moving out, which they had stated that they were going to hold out on charging us utility fees because they previously overcharged us. Oh, and don’t think that you’re going to get your

We cannot say enough bad stuff about this apartment. The adjoining bedroom to my son‘s unit has had two major HVAC leaks the most recent one has had an open damaged ceiling for six months with no repair. Additionally, his electric and water bills have been astronomical for a one bedroom unit. We think he is being overcharged and no one is addressing it third. His vehicle was towed from his assigned spot and after four visits into the office, he was told that we would get a $350 credit on our account because he was wrongly towed that credit has not yet shown up on our account. We have been trying to reach someone in the office during business hours for two days and we cannot reach anyone whatever you do. Don’t move here.

I am fairly convinced that the numerous good reviews are fake, because all the appliances are run down and broken. The pool has had shattered glass in it for a couple months now and there are no ping pong balls. I have had problems with my oven and fridge, my washer and dryer haven't worked and I have to go elsewhere, clogged sinks and bathtubs, and a toilet overflowing. They have been notified of the needed repairs, and they have been negligent in keeping their apartments livable. It really is a wonder that the place is still standing because of the poor management at this place. 100% do NOT recommend this place, anywhere else would be better!