The Flats At Carrs Hill

Apartment complex was nice, day-to-day staff is nice. Take pictures of EVERYTHING when you move in. I was charged falsely for failing to remove a pantry rack which was there when I moved in and for removing a rack in the fridge that was never there to begin with. Because the total charges were only about $90 it wasn't worth it to fight either.

I enjoyed living here and overall it’s a decent place to stay, though on the more expensive side. The staff who answer the phones were always helpful and kind. Unfortunately, the leasing managers who handle move-out disputes were ineffective communicators and came across as rude. The apartments are nice and the staff is great—until you move out.

So far I’ve had no problems here and the staff are always very friendly. Maintenance requests are quickly resolved and the rooms are in good condition for the most part. The amenities here are also nice, including a free coffee station and a 24/7 fitness center.

I never leave reviews but I truly love living at The Flats. I am in a 2 bedroom premium apartment and it is super nice and spacious. I just resigned for my second year living here. I think the rent price is very fair, the only thing is sometimes the electricity bill can be pretty high. The maintenance team is top tier!! They are by far the best that I have ever heard of or encountered. James is the maintenance supervisor and Quin is also a maintenance professional and when I submit a work order it is fixed that day. Not only is it fixed but they go above and beyond. They care about us and our safety and the overall well being of the building. James is always out there cleaning the pool as well and Quin takes the recycling out multiple times a week. Also the leasing agents are great, they h

I have lived here for almost a year now and it has been great! The apartments are very spacious and the appliances are high quality in comparison to other student housing options. Maintenance and the leasing office both respond quickly and are efficient in solving problems. The furniture provided is comfy and functional, and stylish too. Personally I love the walk-through style closets that lead straight into your private bathroom. The parking lot gates combined with the electronic key locks on the main entrances and your front door and bedroom deadbolts make me feel safe from harm here. Walking to campus is a breeze, it is only 10 minutes from the psychology journalism bus stop. The gyms, study spaces, and wifi are all fantastic. I would definitely recommend paying the up-charge for a riv