The Deco at 5211

I’ve lived here for almost a year now and the change in management is VERYYY noticeable. Things doesn’t get done in a timely manner and the communication with management is terrible. My first time encountering the manager was not pleasant AT ALL! You would think as a new manager you would want to be very friendly to the residents and speak when you see them but each time I see her she gives me a terrible stare and walk away. I have noticed a behavior change when it comes to race. I am a person of color and she never greets me but when a person not of color come around she is very friendly and speaks with them. I genuinely loved this building but if this is who is managing it I will be leaving when my lease is up!!!

Shanay has been amazing! Anytime I’ve had a question or needed assistance, she handled it quickly and with such a great attitude. It’s rare to find someone who is both efficient and genuinely kind. The Deco is lucky to have her!

I had such a great experience working with Shanaye! From the very beginning, she was extremely polite, professional, and welcoming. She answered every question I had thoroughly and made sure I understood each step of the process. Shanaye was very helpful and responsive, and she truly made my move-in process smooth and stress-free.

My personal experience so far in my 3 br has been amazing I love the views the community is peaceful and nice. I’ve been here for almost 2 years now and haven’t had one solid complaint or issues to complain about (noise/staff/other residents wise) the staff go above and beyond for the residents and are very understanding of real life issues that may occur. The community is very pet friendly and the maintenance team is amazing they never let work orders linger and get the job done as fast as possible. The location is perfect with whole foods, Publix, Starbucks, lots of bars, and restaurants near by within walking distance so you never have to worry about parking spots or not getting in your daily steps. The staff is very nice and easy to talk to to my agent that helped me with my move bei

Decko Apartments has some of the worst customer service I’ve ever dealt with. I’ve called multiple times, at different hours, on different days — and every single call went straight to voicemail. I even left a voicemail and never got a call back. Meanwhile, my girlfriend calls and they magically pick up right away. If that’s not unprofessional, I don’t know what is. It’s honestly embarrassing how poorly this place is managed. The staff acts like they’re doing you a favor just by existing, like they’re above speaking to people or following basic customer service standards. If they can’t handle a simple phone call, how can anyone trust them to handle actual residents’ needs? Sure, the property looks nice, but looks mean nothing when the people running the place have attitudes, zero communi