The Breck Apartments

Kaila was amazing! I accidentally came in a day early for my tour, but Kaila took time to still give me an awesome tour of the property. The apartment complex was quiet and peaceful. The areas I saw looked amazing, and the fact that most came with an office added a unique attractiveness for me. Kaila, was patient, courteous, and very knowledgeable of the property, and was able to answer every question I had. At the time, they didn't have an apartment available with all features I was looking for at the time (very specific needs), but I was impressed nonetheless. I don't hardly do reviews and I was not asked or encouraged to do this one. But when someone does a great job, I feel the duty to commend them. I highly recommend setting up a tour here. Awesome job!

I just moved in and Sonia and Kaila were amazing, they were a great help for my roommate and I. The process went through smoothly. They communicated everything clearly. My experience with the leasing office in total was amazing.

Jennifer is great like all the posts says, but the rest of them in the office not so much

My apartment is great, nice neighborhood friendly neighbors. BUT no one is ever in the office no time of the day… it’s currently Wednesday 10:20 and I’m trying to pay my rent and no one is in the office. Especially when I get off at 530 when I get to the office it’s already closed before 6. So the staff is not good with answering questions directly or answering the phone .This is my only problem with the complex I don’t u detect and why no one is ever at work they need to hire people who actually want to be there. It’s no way no one should be there at 10:30am

My original review was miraculously deleted. Here it is again- Awful customer service. Came here looking for a one bedroom. Sign on door said “on tour” even though the leasing team was inside and multiple people were going in and out. I go inside and the employee to the left barely made eye contact, seemed inconvenienced that I was even there, barely even said hello. The lack of customer service was enough for me to leave. I didn’t even want to tour, but waited for 5 minutes and she never helped me. I said I’ll come back another day and in the lousiest voice she said “have a good day” still no eye contact, or apology or offer to make it right. If you want poor customer service this is your place! Management needs to find people who actually like their job and are friendly. Customer service