The Archway

Leasing agent was very unprofessional. Very rude. Need better leasing agents that are professional apartments nice but not worth it to deal with a crazy leasing agent. Be safe everyone!

First and foremost, excuse any typos or grammatical errors. I did not proofread, and I don't want to haha. Okay, so here is the truth and nothing but the truth! I've been wanting to leave a review for quite some time, but I kept being lazy lol. From the first time that I inquired about this apartment, it's been smooth sailing. I called, there was an appointment setup, but I did not show because I never knew that there was a date set for me to see the apartment layout. Nevertheless, I called back months later to see if any apartments were open, and they were. This time a second appointment to see the layout was made, and I made sure to make it. The entire encounter was very pleasant. I do understand that some people have had bad encounters, and I am not saying that your feelings are not v

Holy smokes that was horrible!!! I can’t believe Mona still has her job. Mona was constantly yelling at me as I asked for simple information. Additionally, she questioned my income, if I was married to my wife or not, and what school I went to. I’d absolutely give this zero stars if that was an option. In fact, I’ve never had a more horrible experience with a business period. I don’t know if something just tragic took place in Monas life but that was absolutely unacceptable. You need to treat people with respect and decency. At one point she threatened to get her attorney involved I literally just sat there puzzled trying to understand how me asking about a 2 bed room would warrant her getting her attorney involved. Definitely avoid Mona and this business altogether. They’re absolutely dis

I recently contacted this apartment complex in search of my first apartment and found the experience quite disappointing. The representative (Ann) asked intrusive questions about my income and whether it matched my IRS reports. I felt this inquiry was both rude and unnecessary, especially considering my established reputation in the community and my ownership of multiple businesses. While I understand the need for verifying financial stability, the manner in which these questions were posed was inappropriate and unprofessional. I hope the management will review their approach to ensure a more respectful and considerate process for future prospective tenants.

I have to laugh at these “5 star” reviews. First and foremost, this leasing management is disgustingly rude or maybe it’s only towards black people which is why the 5 stars are not from black people. Maybe at first they play nice to get you to move in but once you’re in forget about it. I ran into an issue with a neighbor and tried to complain to the leasing and it’s never management directly, it’s always someone younger that looks like they work for the leasing but not management, but regardless, I had noisy neighbors and would complain and leasing did nothing but tried to turn the situation around and make it seem as if I was the problem. I live by myself, I work long shifts and just wanted peace and quiet and could never get it. I even called the police at one point. There was no soluti