Terraces at La Jolla Village Apartments

Property manager ghosted me and wouldn’t cooperate to get my safety deposit back! Please provide a contact that I can reach out to. The response underneath did not help! They aren’t responding to my emails.

Amazing Location, Horrible Leasing Office. Found ROACHES in our apartment the day we moved in and it has been 3 months and nothing is resolved. We had pest control come over, but nothing got resolved. The property has not been picking up the phone for 2 months. We were told by the maintenance team that there is a new property manager, but they do not pick up the phone. The emergency contacts are not working. No possibility to reach anyone but the maintenance, who are trying the best they can. Until the leasing office is doing a better job I would not recommend sacrificing peace for this location

This apartment complex is clean, safe, and conveniently located! It is perfect for my needs as a college student. Jenni was very helpful and accommodating throughout the entire process. It is easy to communicate with her and other staff via phone or the renter portal.

I think the other 1 star reviews sums it up perfectly Update: As some of the other reviews also mention, they are very difficult to get a hold of. I called them a few times after their response and never got an answer. Also, we moved out in March of 2020 and did not get our security deposit back until 2.5 months later. So even with the new team managing they are still very difficult to deal with. Overall, I would not recommend anyone to live here since dealing with property management is so difficult.

The best maintenance service you could ever ask for. Rolex Vega is super kind and has a lot of experience. Overall very professional with his job.