TBI Mortgage Co

Be aware of their mortgage company TBI mortgage company! I would tell you: Stay away from this liar! They are cheating and play cheap word game on you! We chose to use them for our loan because they promised us a lot of credit. Before we signed the loan, there are what they promised us: “We would need to collect a $1,000 rate fully refundable rate lock fee and a $450 appraisal fee. You will get a full credit for both on your closing disclosure.” – From Timothy ** (their loan officer) on 8/16/2018. “TBI Mortgage will be giving you a credit at closing for the $450 appraisal fee you already paid.” – From Liz ** (their loan processor) on 09/17/2018. But, guess what? At closing, the “credit” they mentioned on all their emails are just a statement saying we have paid this money. This is so cheap