Suburban-old management

This management company just bought my complex and will NOT honor my SIGNED leasing agreement. Which is illegal, however it’s not worth my time or money to take it to court. However they will screw you whichever way they can. Big rent increases every year. DO NOT RENT HERE

This company is the most unprofessional management I have ever come in contact with. Sept 4, 2024 I applied for an apartment for my mother. Paid $20 application fee. Sept 9 I asked for an update. They told me 5 more business days. Sep 20, they text me to tell me they rented the apartment but there is another available. I agree and they state they still have no answer on application status. Sept 23, they tell me my mom needs a cosigner. I say I will cosign. The next day they send me another application to file for myself and pay another $20 to cosign. Oct1 I ask for an update. No answer. Oct 3 I ask for an update, no answer. Oct 4 they respond and say no decision yet. Oct 14 I ask again and apparently someone was out sick and is coming back tomorrow and I will have an answer. Oct 16, Oct 17

Great apartments, beautiful hardwood floors, and a gas fireplace. These are some of the nicest apartments to live in, in the Syracuse area. The landlord is nice and all maintenance was done in a timely fashion. Overall one of the nicest places I have lived.

Lived here about a year. My car was recently vandalized while parked here overnight. Management says there is nothing they can do --- but they could put up cameras or make other security precautions. Until they do, not sure if I will always feel safe living here.

These are some of the nicest apartments to live in, in the Syracuse area. The landlord is nice, and all maintenance was done in a timely fashion. Thank you for all the good service!