Smithbilt Homes

We closed on our Smithbilt home in December 2025 and we have had a great experience with Smithbilt and we love the Belltown community. We have had a few minor issues that have come up (which is expected with all new construction), but Erik and his team have been incredibly responsive and have resolved those issues quickly. Jordan has also been extremely helpful and responsive and has been with us every step of the way. We highly recommend Smithbilt and the Belltown neighborhood!

Great new home building experience! We like Smithbilt homes so much we have built three new houses within the last 6 years! It starts with the Southland Realtors like Angela England and Kristin White to get the house and lot best for your family! The next important step is the design center that has the best knowledgeable staff like Karly and Kim to help you design your exterior and interior of your dream home. The warranty features definitely made our decision to build with Smithbilt since you get a 90 day warranty and a one year warranty to get any issue you find in your new home resolved, and Derek will make sure it has been corrected! We love our new retirement home!

Smithbilt has been amazing to work with throughout our home building and home warranty experience. Erik, the warranty coordinator, and his team did an excellent job handling any issues we had. Everything was addressed quickly and professionally, and communication was always clear. Because of that, we would absolutely buy a Smithbilt home again and highly recommend them.

We moved in to our new build in Aug of 2022. Both tubs cracked within 6 months of our move in. We were instructed to submit a claim in the "portal" smithbuilt provides. We did and they sent out a sub contractor to patch the holes. Obviously, patching them didn't fix the issue. Everytime the tub cracks again, we submitted a portal request call and the company that smithbuilt initially subcontracted kept coming out. No one from Smithbuilt would ever come to our property. I figured out why. They put those tub issues on the sub contractor and made it their problem. I had Kohler come out, take pictures, and report that the tubs were installed incorrectly. I reported it on the portal, Kohler has all the video, pictures, and documentation. No one actually called me. I was sent a VERY C.Y.A. type

We’ve had a great experience with Smithbilt Homes so far! The warranty department has been great—super responsive and easy to work with. We just finished our 90-day checklist, and they took care of everything quickly. We know new homes can have a few small issues, but Smithbilt has really stood behind their work. Derek has been our main contact and he’s been great to work with—friendly, helpful, and always quick to respond. Definitely appreciate the great customer service!