Serene at La Villita

Love that the office is now going to be open Monday- Saturday and have a lot of the same staff from before the transition. Gaby, Kaitlyn and Olivia are always so friendly and professional, always wanting to help. Shoutout to maintenance team for being quick and keeping the property looking great at all times!

Don’t be fooled by the charming villa appearance and lake views—this property is a complete disappointment. Roach infestations are a constant issue (so much for paying for pest control), and the garbage service is unreliable. At one point, the main garbage disposal was out of service for over a week, leaving trash piled high and the entire neighborhood reeking of garbage. Management recently changed companies and is no longer under Cortland—don’t be tricked into signing a lease with the new company, as they are even worse than the last. The staff is consistently rude and dismissive. If you’re looking for a comfortable and peaceful place to live, Las Colinas offers many far better options. I’m counting down the days until my lease ends.

We’ve been living at for a while now and overall it’s been a really good experience. The community is nice and feels comfortable, and the staff has been helpful when we’ve needed them. Kaitlyn, the assistant manager, has been especially great—she helped us work through a few issues and really took good care of us. It’s always nice knowing there’s someone in the office who actually listens and helps out. We’re happy living here.

These apartments are in a great location with really beautiful views. The surroundings are peaceful and well kept, and it’s close to a lot of shops and restaurants just minutes away. The maintenance team deserves special recognition, they have been incredibly responsive and quick to take care of any issues. So far, it’s been a positive living experience.

I have been a resident for the last few months and I am so happy with my new community! I love all of the staff members, especially the ladies in the office. Maintenance is always kind and professional and takes care of work orders quickly. If you are looking for a new home, Serene at La Villita is the perfect place!