Royal Coast Apartments in Palmetto Bay

Management always makes the difference! I can’t make enough positive statements about my experience with both Angelica Agreda the Community Manager, but also Christopher Pereira, the Assistant Manager. From the first time I entered the leasing office I felt welcomed. I was met with kindness, which is a rare thing these days. I was provided not only the necessary information to start the application, but explained with patience and clarity all the steps I was to take. I first met Angelica. She is not only knowledgeable, she ensured I understood every detail and often reiterated their willingness to help as a team. I later met Christopher, whose kindness made me feel this is a place worth residing at. Coming from someone who’s been in the business of providing customer service most of

I had the worst experience with the new administration after living there for almost 5 years. They practically forced me to give up my apartment since, according to them, neither my mother-in-law nor my mother, who had just arrived from Cuba, could live with me. This made me decide to give up 2 months before the end of my contract. I had to pay 1,400 in rent that month as a penalty despite not living there that month, and 1,300 or so as a deposit, and the value of all my equipment in the apartment that was mine, bought by me and not put in by the building. All the capital that the new management kept was more than 5,000. When I went to give it up, they told me to leave all the equipment and that they would adjust it. With what I had paid, I would cover having left early and that credit wou

I give 5 starts to Christian, he is very professional and diligent with the documentation process and very attentive to keeping us updated in our apartment application.

Not coincidental the Overall rating so far 2.8 on reviews. Going on several months of requested maintenance for a nonworking dishwasher with rotten water inside affecting my health and still today it is not repaired. This is with a paper trail of requested repairs maintenance to the Administration & maintenance . Beware of the positive reviews which are all manipulated. Maybe reviewing them publicly will get the maintenance needed. Beware of the false advertising before you choose.

We are going on our 7th year living at Royal Coast Apartments. Today, we were very pleased at the prompt and efficient service we received this morning from maintenance for repairing our a/c and for replacing our retiring refrigerator. Thanks to Felipa, Elijias, and team! Grateful, The Barnes Family