Royal Arms Apartments

The maintenance guy who drives the red truck is constantly double-parking for hours at a time—sometimes even days. What’s worse is that he’s rarely actually working. Most of the time he’s just hiding out in the apartments he’s supposedly repairing while taking up two parking spaces the entire time. Management has really let this place go downhill. The parking lot is full of broken-down cars and trucks that never seem to get addressed. At least the previous manager, Blanca, actually got things done. She was definitely talkative—sometimes a little too talkative about tenants’ personal and financial situations(i have the proof in texts😬)—but things were at least handled back then. Now the place simply isn’t worth what they’re charging. Parking is a mess and likely not even up to city code.

I lived here for one full year from April 2023-24, and there are definitely pros and cons. Pros: Helpful management, quick maintenance fixes, clean outdoor area, nice area for walking, always parking, friendly neighbors, low rent for the area. Cons: Very old buildings, doors/windows not sealed properly, roaches, laundry facilities never working, pool is not always open during summer, hot water is not consistent I personally dealt with leaky bathroom ceiling that took 3 separate maintenance visits to actually fix, my A/C stopped working twice during summer, my shower would randomly go from hot to cold every 1-2 minutes, and I saw a lot of roaches after my neighbors moved out. The laundry facilities are a total joke, they always run out of laundry cards and the machines are regularly out

I am happy with the exceptional experience I have had while living here at Royal Arms. I arrived to live here with my son in December 2023. He has lived here for about 20 years now. The community is calm, quiet and very nice to live in. My neighbors are all very nice and friendly. The property manager Blanca is beyond great the few times I have talked to her she always greets me with a smile. She is very understanding and very helpful couldn’t be happier with her. The maintenance staff is always on top of things with my service requests. Awesome community would really recommend.

This place had good service once. So many changes and restrictions affecting the tenants for sure. Roaches; mailboxes vandalized and below average maintenance service. You can report something and they’ll take forever to come and either blame you or give a quick fix; and the cycle continues. Seems like they are just putting hours or the company doesn’t give them budget to do the right thing. Don’t come here or you’ll be neglected in many ways. Except when rent is due, they are no shy to make sure you take care of that. Definitely below average service. I reported my mailbox more than a week ago and they just ignored it. I have never had a working dishwasher, and as in the pictures show they installed one and damaged the counter because it is too big for the space; plus they didn’t do the j

Ineffective maintenance staff. Even the management have complained about them