Root Management

Working with Root Management has been an amazing experience, and Amber Coppler deserves special recognition. From day one, her attention to detail, responsiveness, and professionalism stood out. It’s rare to find someone who truly cares about both the owner and the guest—and Amber absolutely does. She made the onboarding process smooth, organized, and easy, always taking the time to ensure nothing was overlooked. If you’re considering a short-term rental company, look no further. Root Management has an incredible team, and Amber is a huge reason why.

I’ve worked closely with Root Management, and specifically with Nicole Read, across multiple projects, and I can confidently say they are best-in-class. Nicole is one of those rare professionals who combines deep operational expertise with exceptional responsiveness and judgment. She understands properties from an owner’s perspective, communicates clearly, and proactively solves problems before they become issues. Whether it’s tenant coordination, maintenance execution, or overall asset stewardship, she runs a tight, disciplined operation. Root Management sets a high bar in the South Bend market, and Nicole exemplifies why. If you are an owner looking for a management partner you can truly trust, this is the team you want.

I chose Root Management to manage my short-term rental because of their reputation for expertise and professionalism, but I had no idea just how exceptional the experience would be. From day one, the onboarding process was seamless and incredibly well organized. Amber, my Client Success Onboarding Manager, has been absolutely phenomenal to work with. Her attention to detail is unmatched, and it’s clear in every interaction that she truly cares—not just about the owner, but also about every single guest and their experience. She goes above and beyond to make sure everything is handled thoughtfully and that each stay is nothing short of excellent. Working with Root Management has given me total peace of mind knowing my property and my guests are in the best hands. I would highly recommend

My name is Sean Easton, Principal of Patrick Development. I was referred by a colleague to hire Root Management to help us close out the Residences development on Notre Dame Avenue and take over management of the HOA. I initially worked with Nicole Read, who did an excellent job with onboarding. As onboarding wrapped up, I had the usual concern that performance might taper off, as often happens, but in this case, the opposite occurred. The level of service met and exceeded my expectations for a management company. This is due entirely to the efficient and responsive work of Amber Coppler. She is a true professional in the property management field, responsive, detail-oriented, and results-driven. She simply gets the job done, which, to me, is what matters most. I give Amber Coppler, Nic

I’ve had an outstanding experience with Root Property Management in South Bend, Indiana. Their team exemplifies professionalism, handling every aspect of property management with expertise and integrity. Communication is exceptional—they’re always prompt, clear, and proactive in updates. The service quality is top-tier, from tenant screening to maintenance, ensuring smooth operations and satisfied residents. Highly recommended!