Riverbirch Apartments

I’m so dissatisfied with the miscommunication between office consultants and management I’m disgusted by the bugs and lack of accountability for what’s happening with things breaking down don’t get me started on the boiler not working on the coldest day of the year (no hot water and heat for nearly a month). Besides that the staff is actually nice the apartment I’m in is nice but not worth $1000 of rent! For anyone reading this I’d recommend looking somewhere else but if want to micromanaged by your own landlords this is the place to be 😂

I really enjoy living here. The community is quiet and comfortable, and the apartments are clean and well-maintained. The staff is friendly and always helpful.

The staff of riverbirch/maintenance get a five star) in general the building is covered with roaches & tics because shared washing facilities.. first day moving into my apartment draws are missing, fridge door is ripped off, unpatched holes in walls while kids live here? I’ve put in multiple requests and yes they come every week to every unit but it’s clearly not stopping the issue) I’ve talked to several neighbors that have been here for a long time and they have the same ongoing problems. You are paying $900 a month for bugs to crawl on you while you sleep! Yay (: unfortunately it’s not easy to just get my money back.

I was freshly out of graduate school when they had apparently renovated the apartment I rented on my dime. When I was there the carpet was old and musty and the cabinets were literally disintegrating. The trim was falling apart as well. Needless to say my security deposit was taken in full and they had the gall to tack on an extra $850 for even more renovations. Because of the lease setup I had to pay for my roommates portion as well. They also never contacted me with a bill but rather sent the renovation amount due straight to collections.. I had moved out of state so I never knew about it until I tried to get an apartment and buy my first new vehicle. This hurt my buying power instantly due to starting out my life with a low credit score. The Iowa state attorney general said I had a ca

Copying this review from my Artisan review. I've been here for three years and I've had a great experience. Safe, clean, and a great value if you take full advantage of offerings. The location is amazing as shopping couldn't be closer. There is a paved trail very close by for walks. Staff are wonderful and quick to address any issues that may come up. Teresa is super helpful and kind.