Residential Leasing & Management Corp.

DO NOT USE!!! Is it possible to leave zero stars? This review is LONG overdue, but WELL deserved! While under RLM's management, several years ago a family moved into my house, immediately stopped paying rent, squatted in my house for months, and wrecked my property. This family paid the first month's rent and security deposit, and that was it. I had to hire an attorney at my expense (not cheap) to have these people evicted. This process takes months, and of course the bank is still charging monthly mortgage even if the tenants aren't paying rent. My lawyer finally got a court order and it took law enforcement to come evict these people. As a parting gift they had left me with several thousand dollars of intentional damage. Paint thrown on many walls, dog excrement everywhere, holes

I just wanted to give my appreciation for all the hard work from Carolina in Accounts Receivables, as well as other staff at RLM. The past few months, we had unexpected money issues arise, and Carolina has done everything in her power to help us with everything she can (including her caring responses to my totally embarrassing emotional emails about the situation I was in lol). The entire team at RLM has been amazing from the process of moving in, to maintenance issues, to of course communication with AR regarding our rent and move out. We moved here from the Dallas area to a house in Conroe managed by RLM, we weren’t able to tour the house and just hoped everything went well during our move-in date. The application process was easy, fast and the team made it such an easy transition for us

The office staff have been incredibly kind, helpful, and gracious throughout our lease. They have answered all of our questions, promptly worked through our work orders (sent someone the same day), and worked with us through some hiccups. I am very appreciative of their service and hope to continue a great lease.

Terrible property management company. Never rent a property thru them. They will steal and lie to your face to try to keep a security deposit. When asked for proof of repairs, they didn't provide any. Shady company. Eventually, I got all my money back after my attorney sent a demand letter. Avoid at all cost.

This company is deceitful and takes advantage of their tenants. They withheld $1300 of my security deposit after charging me double to replace their $500 oven that has never been maintained. They charged $95 to replace lightbulbs despite the fact that there were no lightbulbs needing replacement upon move out. There are photos and video proof of the condition, however I have no recourse on my deposit.