RE/MAX Lakefront Realty Inc

From start to finish, Pam and her team were incredibly engaged and supportive. Communication was always prompt—emails were answered quickly, calls were returned without delay, and the documentation and upload process was simple and easy to navigate. What stood out most was Pam's and her team's ability to stay calm and reassuring during stressful moments, always offering thoughtful solutions when we needed them most. It was truly a pleasure working with Pam and her team, and we wouldn’t hesitate to recommend her to anyone we know. As a matter of fact, we used Pam to buy the house at the lake over nine years ago and used her again to sell.

Where to even start. The lease was still active for a month. They had strangers walking through the home when I was out of town for a week, they left the lights on and multiple rooms and closets along with the bathroom fan for four days straight. They had an issue with my security cameras, even though my lease was still active and the security cameras had been there for all three years we leased the property (messaging “that is highly discouraged”). The photographer they had take pictures of the home, walked in on someone using the restroom (did not even knock) then proceeded to make a cringe joke about it. This person also posted pictures of my children (Pictures were on the Google display and hanging up on the refrigerator as well as on a board upstairs) and my personal items on the Real

My husband and I recently purchased our first home. Brittany made the process so smooth. She also had excellent advice, and went over and above throughout the home-buying process. I can't recommend her enough, she made our first home-buying experience a breeze.

The Smith Mountain Lake area should be proud of having Norm Mattson as a realtor for those buying and selling real estate. He excels in customer service - always having the client's well being as his foundation; he is responsive and maintains a high attention level to detail. He literally does not miss one thing. Norm knows the lake area well and is always there to serve you as his client. He is not afraid to push back when another realtor, representing another buyer or seller, is not communicating or is doing things that may be out of line. His energy level is amazing. So, I recommend Norm Mattson as your Realtor. He's the BEST!!!!!!

Smith Mountain Lake’s top premiere real estate company!