RE/MAX Excel Real Estate

Bottom line up front: Good organization, good people, rent seems fair, and NOT based on BAH for the area. As of the date of this review, I have had a very good experience with this real estate company. They are the property manager for the house I rent. They are very easy to work with as far as maintenance requests. My experience with a lot of property managers that I've rented through, is that they can be very bureaucratic, and difficult. I've rented my home through RE/MAX Excel since 2017, and have had no issues so far. They are family run, very nice people, and seem to genuinely care about the people they. They are knowledgeable about the history of the homes they sell, or rent, and the neighborhoods and subdivisions that they are in. As far as I can tell, my rent is based on the pro

This Veteran owned Real estate company will find any way to make a quick dollar from fort polk military/veterans. They should be ashamed of themselves. They do not possess morals nor social responsibility. They pro-rate the rent coming in but when you terminate the lease they will charge you the ENTIRE MONTHs RENT. Mr. Hamm, which by the way reviewed himself with a 5 star rating of all people should know that Soldiers receive orders with many different reporting dates but yet they will not pro-rate. We had the lawn cut on 23 October 3 days before we left they post the house on the market 4 December and grass is freshly cut. No problem except that they deducted the lawn care fee from our deposit as well. These lazy agents kept a portion of our security deposit because they waited to pos

Too bad there is not an option for a NO star rating for this place. By far the worst people I have ever had to deal with. I rented a property for a year with Remax in DeRidder and had nothing but issues and problems from this so called "property management/real estate company". Multiple repairs needed to be conducted throughtout my stay and they would never answer their emergency telephone number and it would take them days to return a call. Once contact was finally made, it was at least a week before any progress was made to get the repairs done. I even had to leave the house for 12 days because it was unlivable due to repairs which should have only taken 3 days, with zero reimbursement. Even though the month's rent was paid in full and I had to pay extra for a hotel room. But these issue

If I could put no stars I would. They are not good people to deal with, any thing to make a quick buck. Had to move due to military orders, in the middle of the month. Would not do a walk thru, charge us for 125 house cleaning, 30 water to clean house and 26.78 for electricity to clean house. 125 for landscaping. I cut the grass before I left, you would have know this is would have keep your word about looking at the house the next week. How are you going to charge me for water and electricity, I paid my bills directly to the water company and electricity company. I was no longing living there??? Very unprofessional called Candance numerous times once I left couldn't get her on the phone once to discuss our security deposit or whether or not Candance keep her word. I would not recommend th

Candace and David Hamm are wonderful and honest people! They are not fake and will tell you as it. Candace is very personable and genuinely cares for her customers and clients. I’ve been with them for 9 years and I know if I ask them to take care of something for my rental property it is taken care of!