Realty Management Group

We are on our 4th year with Realty Management. We have been very satisfied. I have experienced slow responses on more complicated issues. But I haven't had any problems getting in touch with Kandy or her team. They are always very friendly & professional. Sometimes there response to a request is turned around so fast even I couldn't believe it. Every business has their good & bad aspects. So I choose to take the positive outlook. You would be surprised what you can accomplish with a nice, friendly attitude. So I say in closing, you may get the type of service depending on HOW you requested it. We have had no problems with the Mgmt. Team since we have lived here. Still living here happy & satisfied.

15 years ago I had the great pleasure of working with Kandy. Since then She has helped my family buy four homes. Sell one. And more home sales to several friends. She always looks out for us and consider her a good friend. If you want someone to BS you, it won't be her.

For 2 months they sat on a service request, then charged me $490 to fix it on move out. Have receipts, will be continuing to work on refund. They never removed the lock box from my door from when I first moved in on 2 year lease, having put the house on the market months after move in, never telling me when they took it off market, put back on market just before pandemic, again took off market and never told me until 3-4 months before move out when they put it back on the market. EDIT: when I informed them that I would be disputing the security deposit amount, they deleted my account with them and have not been answering my emails at all. Will be sending a certified letter shortly, and pursuing legal action.

Kandy is fantastic, as for everyone else on that team I don't have much to say. Trying to get my security deposit back has been an absolute nightmare, so when I kindly tried to reach out to Amy Sherpa for assistance I received a response that said, " You are emailing me right now, why don't you just include it here?". Personally I found that extremely rude and unprofessional. Also the day of my move out inspection I was told that I did not leave my key when I did in fact leave it exactly where I was directed to then locked the door when I left. Still have yet to hear anything about that key. Needless to say I won't be using this company any longer 🤷

The stars are only because MOST of the staff are lovely, helpful, informative people. The manager, though, was insulting our apartment as we were signing our lease.(We were desperate for something in the area, the only reason we went through with renting.) The simplest of maintenance requests took 2 months to get any response, and it was a dude showing up at my door unexpectedly, no warning. He also didn't fix what I pointed out so I got charged for it after leaving. The WORST part, any realtors/contractors they allow to enter properties to do work? Yeah, they're given access to keys and you better hope they choose the right apartment. A realtor they allowed to show apartments did not have a showing, or permission to enter my home, but he THOUGHT he did and didn't check, and he tried bar