Quality Management & Rentals

Management is very good. I am not sure why folks providing negative reviews. Natalie is awesome. She respond to me promptly and never keep anything delay. They took care of Pest control in timely fashion. Ana is very good and helped me when I need her in any situation.

If I could give this company a zero star I would. They are terrible at communicating, give very short notice (ex. Emailing Friday about changing the locks on Monday and the number they give to pick up your new key doesn't even answer), and do not get issues resolved in a timely manner. I do not reccomend.

Quality Management & Rentals is a terrible company. I would recommend that any building owner looking for a management company to manage their rental property stay away at all cost. They are unresponsive to tenant needs for the most basic of services. I personally requested that they change the intercom system which allows entry into my building to be changed to reflect the information and access code for the new tenants as the system operates with the use of personal cell phone and they still have not responded to the request that was made originally over TWO months ago! There have been multiple emails and phone calls made to fix this yet, in true form they provide only excuses. This is not only irresponsible but incredibly dangerous as the neighborhood has had burglaries and a killi

QM is managing our 64 units Building for 8 years now. They are always on top of each and every emergency and we built great reserves, actually my assessment went DOWN around $15 (from $250 to $235 for a 2 bdr-1 bath with parking, heat included, elevator in the building) few months ago. When they took over, the water in the building was unpaid and shut off, that`s how bad we were doing. All owners and tenants seem really happy now. I do recommend them in managing any Building.

Terrible. DO NOT WORK WITH THEM IN ANY CAPACITY. Natalie who runs it totally unprofessional, rude (hangs up phone and calls her team "imbeciles" for example) and is a slumlord. Every single one of my neighbors in my building has had a negative experience with her. She doesn't fix anything, she is a terrible communicator and she just ignores emails. She is also RESPONSIBLE for a huge RAT infestation at our nice building because she and her people refused to properly address the situation and LIED to tenants and the building owners about the issue. I had a LIVE RAT in my apartment thanks to her inaction and lies. She should never run any business or work in any capacity with people. She's a terrible manager and an ever worse human being.