Jim Pomposelli - Citibank

Jim was fantastic to work with as our lender. He was responsive, transparent, and incredibly thorough every step of the way. He kept everything moving efficiently, which was especially important since we were working toward a fast close. As new homeowners, we had plenty of questions about the financing process, and Jim took the time to walk us through everything in a way that was easy to understand. He was patient, clear, and never made us feel like we were asking too much. We always felt informed and supported. We truly appreciated how smooth he made the lending process and would absolutely work with him again in the future. Highly recommend!

Jim was excellent to work with throughout the entire mortgage process. He was clear, responsive (day/night/weekend/whenever), and extremely thorough, and everything was handled correctly from start to finish with no surprises. The process was smooth and stress-free, and I always felt confident things were in good hands. I’d highly recommend Jim to anyone looking for a reliable and detail-oriented mortgage broker.

Jim was professional, responsive, and reliable throughout the entire process. He informed me of what I needed to do along each step of the way to reach my goal, and he responded quickly when I had questions. He also helped me qualify for a new homebuyers program that was a good deal. I highly recommend his services if you are purchasing or refinancing your home.

Jim was truly a lifesaver! When my original lender completely dropped the ball on my co-op loan, I was stressed and unsure what to do. That’s when Jim stepped in. He took over without missing a beat, navigated the tricky co-op loan process (which most lenders won’t even touch), and got me an amazing loan. Even though he came in halfway through the process, he made sure everything closed quickly and on time, which felt like a miracle. Jim was responsive, knowledgeable, and genuinely cared about making sure everything worked out for me. I’m so thankful I found him—if you need a lender who knows what they’re doing and will go the extra mile, Jim’s your guy!

My partner and I had a great experience working with Jim. They helped us with securing a fantastic loan to help us buy our first house, and from the beginning, they were professional, responsive, and extremely knowledgeable. We will be recommending Jim to anyone who is in need of a loan for their home.