Proper HOA Management

HOA patrons, especially homeowners, should be very aware of the chronic irresponsibility and recklessness characterizing this (Improper) management firm. If your b.o.d's are considering retaining them, learn from my association's mistake and do your due- diligence when you're vetting them vs. the plentiful, more capable competition. For example I have visited in person, repeatedly--to no avail; have waited for callbacks for weeks; and continue getting punitive correspondence from proper mgt that's very oppressive, if not illegal. They clearly operate as inefficient minions and couldnt care-less about the hapless homeowners themselves. In fact it's reached the point where the state board, elected officials,& attorneys are involved. Proper's representation lacks decency and competence on eve

Proper HOA took over our community with a bit of a rocky start, and there were definitely some early bumps. That said, Proper ultimately did the right thing by listening to concerns, making adjustments, and following through to stabilize management of our HOA. We also understand that we’re a small HOA (6 units), so we appreciate Proper taking on our business and giving our community the attention it needs. Since those initial issues were addressed, things have been running smoothly and we’ve seen a noticeable improvement in responsiveness and overall management. We’re especially happy with our current manager, Jasmine Guzman. She’s professional, attentive, and consistent about keeping things moving in the right direction. Overall, we’re pleased with where things are now and glad to have p

I've lived in Union Square over 5years, we've seen multiple HOA Managmament teams. Proper HOA has byfar been the most difficult to deal with. Trails are pitch black. Fines for grass when the ground is soggy to even mow and more recently a fine for my car being parked "over the sidewalk". When I called to get this resolved, with photo proof, I encountered Propers Compliance Employee who felt it more important to let me know "Im the one in the "Black Mercedes Benz" (with a low chuckle) then be ready to hear that he may have made a mistake. From his car it does look as if there is a violation. "Mr. Black Mercedes Benz" then let me know he stood in front of my house and seen it himself. When asked for the proof, because SURELY a photo was taken, per your job requirements, "Mr. Black Mercedes

I like this HOA and I don't usually like any HOA. But, this is one of the better HOA. They keep all the residents posted on events or issues on the property. As a homeowner I value that. They are also very polite and pleasant to talk to. This is Proper HOA. The property I live in is Tara Place Condo. Super nice staff. The manager name is Christy. So far me and a lot of residents are happy with this management.

I would like to acknowledge Nadia H. for her professionalism, knowledge, courtesy and patience with me during a HOA payment that had been sent to the wrong property management company due to a change in property managers by our HOA last year. She went above and beyond to provide me with what was needed to get set up with correct information and getting my account paid correctly, without any additional fees, Thank you Nadia, Proper HOA Management company is very fortunate to have you!