Pinnacle Homes USA

Indian Trail, NC · Builder

Rating
3.3/5
★★★☆☆ 3.3
Reviews
16
Rank in Indian Trail
#10
of 32 real estate agents
City Percentile
13%
rating percentile
Address
Pinnacle Homes USA, 4389 Indian Trail Fairview Rd, Indian Trail, NC 28079
Website
pinnaclehomesusa.net

Pinnacle Homes USA is a real estate agent located in Indian Trail, NC. It is one of 32 real estate agents listed in Indian Trail. Its 3.3-star rating is slightly below the Indian Trail city average of 4.7 stars. It ranks #10 of 32 real estate agents in Indian Trail. There is 1 photo associated with this location.

Customer Reviews

★★★★★ 5.0 MH Brown · Feb 2026

We were looking for a new built house and needed a 2-week closing. Not easy to do but Pinnacle Homes came through for us. Being in the trades we waived the inspection process. Would not normally do this but we knew this was a well-constructed house. Josh reassured us that he would correct any issue or concern we had throughout our 1-year warranty period. Josh kept his word and this made our experience with Pinnacle Homes stress free. This type of customer care is not something you get from a production builder who forgets about you the moment you close on the house. If you want a production house, you need to look at other builders. If you are looking for quality, with custom features at the price it is listed (no additional cost for upgrades) and with a generous lot, Pinnacle Homes has it

★☆☆☆☆ 1.0 Caleb Stempel · Apr 2024

There is so much potential with Pinnacle, but unfortunately where they choose to cut corners will ultimately cost the homeowner in the long run. They did things like: - Installing a wildly underpowered AC / Heat Pump in the house (a 3.5 ton single zone unit to cover 2600+ sq feet). It's also the LEAST energy efficient model on the market for that size, which explains the fact the energy bill doubles in the winter and it takes well over an hour for the house to heat up 1 degree. The solution was "just don't lower the heat at night in the winter". - Used some cheap gravel/dirt on the shared driveway that would wash away every storm because they wouldn't spend the money on true driveway gravel. It cost $1200 to have the shared driveway properly graveled. That's how much they're looking to cu

★★★★★ 5.0 Jeffrey Sacco · Jul 2025

I recently moved into a home built by Pinnacle Homes USA and have been really impressed with the quality. The layout is well thought out, the finishes are beautiful, and everything feels solid and well-made. It’s clear Pinnacle Homes USA puts care into their homes, and I’d definitely recommend them to anyone looking for a move-in-ready house that feels brand new.

★★★★★ 5.0 Jennifer Jones · Jul 2025

We couldn't have imagined finding our home the way we did, but God clearly led us here. From the moment we made an offer, Josh and the entire team at Pinnacle Homes USA welcomed us not just as buyers, but as neighbors and family. After stepping inside, it was clear this home was built with exceptional craftmanship and care. Every inch of this house reflects a thoughtful attention to detail, from the perfectly matched fixtures, hardware, and lighting, to the stunning modern farmhouse design elements carried consistently throughout, to my favorite details of lined up screws on every faceplates. The layout flows beautifully for real life, open yet intentional, functional yet inviting, every space feels as if it was designed with purpose. What sets Pinnacle Homes USA apart isn't just the high

★★★★★ 5.0 Chris O'Mahony · May 2023

Pinnacle homes made the home buying process simple and efficient. They were amazing to work with. There were some issues at the one year walk through and they stayed on top of it and got everything fixed in a timely manner. This is a great company to work with and have build our house. we would without a doubt have another home built by them in the future. Ben, Josh and Jennifer gave us the best customer service!!!!!

Services

Builder

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