Oaks Estates of Coppell

I do not recommend. Leasing agent Morgan was amazing. HOWEVER the townhome was not move in ready. When I walked the townhome 1 day before move in the carpet was not cleaned, baseboards were all ruined, dented, stained, lifted and ruined. The railing going up and down the stairs had chipped paint, doors have dents, garage door has missing panels and not painted, clicker to garage not working. Knobs in shower loose, Laundry door wouldn’t close, refrigerator ice maker not working, vents not clean and fence looks terrible. I have a dog and I had to pay someone to come and fix the wood so my small dog would not escape. Cabinet knobs loose that had to get replaced/fixed after I moved in. Once I moved in the following day the carpets were still wet and maintenance painted the baseboards downstair

Hi, Is been 3 years leaving here and it was good until couples months ago. We think the change management and is been bad. At button is a picture of where I am parking 🙃 for 1+ week because my garage door don't open. Our Ac is down for 3 weeks. I don't like to post nothing, but this really bad and hope someone do something.

Had an appointment set up with Morganne Underwood for a tour, verified the appointment a couple days before, and received an email the day of tour as a reminder. No call no show for tour, office is non existent. Not even responding to my messages. This is an indication of poor management and poor customer service. Called the supposed the number and all options to leave a message. Update/response: If you look at other recent reviews will see the same issues. This is an ongoing issue that has not been resolved and continuing to occur. Hence, poor management and poor customer service. I have yet to receive a call back or anything from management. I would avoid this place at all costs!

I had an apartment tour schedule for 3:30. I arrived to the property on time just to find out that there is no office located on site and I in fact needed to go to the Oaks Riverchase for my appointment. There was no prior information that indicated this would be the case and when I called the number listed on the door to inform them that I might be a little bit late due to this oversight the number was disconnected. It was a 5-minute drive to the Oaks Riverchase and when I arrived at the office I was informed that there is no apartment available to show and due to there only being one person working in the office at the moment they couldn't show me anything anyway. Furthermore I was informed that they only show the one apartment available for rent on select days. Mind you I went through

Maintenance team taking so much time to fix the issue. And there few things not completely fixed. AC in my upstairs not working past three weeks. And we have some weird insect in carpet biting my kids. So we had to sleep in the living room for past two monts.