Northlake Senior

I have lived here for 6 years in peace. I now have a neighbor on my floor who doesn't put her dog on a leash, and let's it run in the hallway. I have reported it to management, and it's a policy for dogs to be on a leash. I am very disappointed in management, not taking care of this issue.

Can't say enough good things about the crew at Northlake, Sheena has been patient and extremely helpful from the first time I met her, and she and Dana continue to be so. Joseph is a God send to us all, any problems we bring to him are resolved quickly and efficiently. I never worry about my animals if something needs serviced and I'm not at home, Joseph ensures they are safe. Thank you all!!!

Joe, the maintenance person, is awesome and very patient with the residents. He was very helpful with my mom with some issues within her unit, even when he had other orders to complete, he still took time to assist my mom. Pinnacle did a great job in hiring him. Thank you Joe.

My ice maker was giving me problems dispensing ice. I stopped in the office the Friday after Thanksgiving and spoke to Joseph. He immediately identified the problem and made the necessary adjustments. I am so pleased with the customer service, and the consideration shown by both Sheena and Joseph. They are an awesome team. Thanks

Miss Dana was so patient with me during the acceptance process. She took all my phone calls as I was so excited and anxious to become part of this community. Mr Joseph seems to be everywhere all the time. You can always find him to help with any issue (I’ve only had 1 small one). He is friendly and always smiling despite his hard, long hours here. I really enjoy it here. The apts are quiet, as I don’t hear anything. I can decorate to my heart’s desire. Only thing I would change is having an elevator at both ends of the building - but that’s a corporate issue. Come. Enjoy senior living here at Northlake Senior Apartments!