Mosser Properties

Incompetent, unreliable, and unresponsive management. You have to fight with them in order to get them to do their jobs and fix mistakes they make. They will gaslight you and tell you incorrect and conflicting information that directly contradicts their previous emails, statements, and terms of the lease. Do not correspond with the representatives via phone as they will tell you one thing and then something different over email. I’ve had representatives blatantly lie and say one thing over the phone and then when called out on their lies, they will never respond. In one instance, I reached out to a representative 5 times via phone and email I order to fix our refrigerator that stopped working for the third time. She said she called me and left voicemails but when I showed her my cell phone

They do not care about their tenants. I’ve been ignored and disrespected frequently by these people. Cockroaches, elevator always out of service, ignored emails calls texts. They rip off the elevator permit because it is expired. Awful people who do not care.

The Mosser Management Co is in the process of remodeling the property and they are doing a great job. There are previous tenants as well as new tenants in the building and everyone is very nice and polite. The management responds quickly to issues and seems to be proactive. The actual maintenance crew is friendly. Overall Mosser Management is a good company to lease from.

I looked at Mosser properties when I lived in the Bay Area and their reputation preceded them; I’m lucky I dodged a bullet. They’re threatening to send tenants’ debts to collections in violation of a state COVID moratorium, and there are plenty of news articles about tenant strikes, bad landlord behavior, and more.

They are total scum and thief. I moved out paying two months rent and after 3 years they emailed saying I owe them rent. What a pathetic lie and somehow they send my info to collection. Terrible apartment and zero parking. Nightmare company to deal with.