Monica Creason - Gateway Mortgage

Monica is the best and should be rated the number one Mortgage Broker in the world. She works hard to satisfy her customer needs. Listens to everything We are looking for in buying or refinancing. Gave us every option to make our needs possible and effortless. Her and her team were fast and efficient in the refinancing of our home in Colorado. We were blessed to work with her in New Mexico for both our homes in Las Cruces and now we are so excited to have all three of our homes financed through Gateway Mortgage. I am positive, we would work with no other but with Monica Creason.

Monica was amazing to work with. From the beginning of the loan process all the way to closing, she made everything clear, smooth, and stress-free. She always kept me updated, answered every question I had, and made sure I understood each step of the process. You can tell she truly cares about her clients and goes above and beyond to help. I’m grateful for her support and guidance—she played a big part in making my home purchase possible. I highly recommend Monica to anyone looking for a knowledgeable, patient, and professional loan officer.

As a first time buyer with limited experience, and knowledge with purchasing a home it was great working with Monica Creason! She was a tremendous help who had a wonderful team assisting her throughout the entirety of the process of our purchase. She was professional, knowledgeable, and caring to our needs to ensure we were able to purchase our home. Throughout a lengthy process she kept us updated with paperwork that needed signing as well as explained the paperwork to fit our understanding. She guided us throughout every part of the process to make certain the purchase had gone through. Thank you again for making this possible to achieve a dream come true!

Five stars doesn't cover it! Monica is such a pleasure to work with! She doesn't get off the phone and forget about you like most people in her business. She cares about my family like I care about my family. During our first phone call, I happened to mention the space we needed for our large family and the budget constraints that made me feel like we would never get into the right home for us. One week later, she called back with a dream listing and, over the next month, she bent over backwards making it affordable on our income without compromising the grocery budget! She patiently explored every option until we found the uniquely out-of-the-box, individually tailored loan option that perfectly fits our financial needs. Everyone said she couldn't do it that way, that we would be denied.

Working with Monica was an amazing experience. She works fast and is by far the best communicator during this whole process! Highly recommend working with Monica from Gateway!