Modera Needham

The complex is beautifully designed and conveniently located.. I initially contacted them via email, where I interacted with an AI agent. The interaction was precise, focused, and comprehensible. I was pleasantly surprised to discover that it was a virtual AI assistant. While unit tours are conducted by actual humans, I found my interaction with their virtual assistant, Milly, to be satisfactory. It’s evident that we are witnessing the dawn of a new era in customer service.

My husband and I enjoy living in Modera Needham. We have been living in Modera since December 2024. Maintenance is excellent. Once you put in your request in the morning , someone comes that day. It is a very clean place. The outside ground is beautiful. We like living near the high way. We highly recommend this apartment complex. Estee

Much appreciation for our maintenance team Alci Mateo and new team member Freddie refreshing to have a team that works in unison and realizes the needs for their residents. Can't say enough good things. no excuses no apologies no BS quick response and did what they do best to keep our community on track.😊 leasing team still needs to get rid of some old dead wood to bring us back to the molly period but that's a discussion for another time.

1) Expensive versus alternatives. 2) Safety issues are ongoing due to management refusing to seriously address overall parking issues, resident, visitor and delivery truck speed, and illegal parking in front of fire hydrants and noted fire lanes. 3) Property Management's ongoing turn-the-other-way perspectives specific to violations of property and rental agreement policies by residents and guests. One significant highlight: The Property Maintenance Leadership and Team is fantastic. Every work order created is addresses within hours, communication is very efficient, and the work is always done to residents satisfaction.

I have lived at Modera Needham for 2 years. Great place to live. Close to the highway and nice amenities. The maintenance staff takes care of everything. Chris is amazing. No sooner do I put in a ticket for a small repair and Chris is on it quickly and efficiently.