Mills Property Management

Showed up on move-in day and found out the apartment I was promised wasn’t even ready. No heads-up, nothing. The property manager was just as clueless and only found out when I got there — seriously? Then she tells me to move into a completely different unit, after I was told to set up renters insurance, utilities, and Wi-Fi for the original one. Total mess. Honestly, worst experience I’ve had with a property management company.

Shanna Ward wouldn't answer my questions about a lease and the intent to rent form and said if I didn't sign the form that day regardless she would cancel my app. I told her I don't sign those kinds of documents without fully understanding them. She ignored that email and cancelled the app and said I can't reapply for 6 months. She also forced me to have very little time to get approved saying I had to take the property right away as her team ate up a 30 day window approving me so I had no way of getting movers etc. You have been warned in dealing with her.

The worst people to run from I can never get a hold of my landlord. They will stop but nothing to try to evict you even though I’m trying to pay them my rent can’t ever get a hold of anyone in their office. It always feels like they’re doing something illegal. I would never run from them again -1000 out of 10.

Kudos to Mills for giving me back most of my deposit!! Even though I'm a responsible renter other rental companies always seem to make my deposit disappear. Andrew Wegner was great to work with, even when we had to get out of our lease early due to military service. They did a great job communicating with us about maintenance visits as well. The apartment was a great price, well maintained and had a good feeling for the neighborhood.

RENTERS BEWARE! My husband and I applied to get an apartment. The initial "Security deposit" was a total of $500, $100 of which was going towards our background checks. I told Kaitlyn that my husband and I were also looking to buy houses but we were interested in these apartments because they seemed really nice. Well, we bought a house and the expectation that was provided to me was that we would get $400 back if we did not move forward with the apartment. This is something that was verbally told to me by Kaitlyn! I called the office 5 times over the span of 3 weeks to speak with Kaitlyn about the $400 and she did not return any of my calls. I ended up calling the main office and someone finally called me back at the end of the business day, which is so unprofessional because you would thi