Las Colinas Heights

Terrifying Experience Ignored by Management I was nearly seriously injured due to a partial roof collapse in my unit a large section fell just inches from where I was standing. If I had been just slightly closer, I could have been badly hurt. I immediately reported the incident through the resident portal, expecting swift action. Instead, I was met with silence. No one followed up. The request was marked “completed” without a single person coming to inspect the damage or check on my safety. Even more disturbing was the response when I tried to escalate the issue. A leasing manager in the corner office across from the play zone responded with shocking indifference. Rather than showing concern or offering help, he was confrontational and dismissive. When I later shared a truthful review

Is kind of iffy have many water problems. After seeing it, you what your experience is very carefully. This is not the best complex that you’ll encounter. I have been here for eight years. Don’t trust me. You have to see it for yourself. This is a very busy complex there are people coming in and going out all times of day and night. I live in the part of the complex It is very quiet that part I like. If there is a maintenance issue, they are usually quite prompt in getting to you and fixing that issue. This isn’t the best apartment complex, but I think you’ll be able to tolerate the fact you have an opportunity to feel at peace. You won’t feel at conflict with your neighbors. I think that most feel the way I do.

These apartments are RIDDLED WITH ROACHES AND SPIDERS!!! I’ve gotten bitten within the first week I moved in and always having to request pest control!!! I’ve lived in this area for years and never encountered an infestation like this before. A/C is always running out of Freon and maintenance tells you to wait till summer to get relief. I’ve never felt so bamboozled in my life.. I feel so disgusted and afraid that my belongings are being taken over by GERMAN ROACHES!!!

This place should be shut down. Everything has been a horrible experience from the moment we signed our lease in December. We moved to Texas from Minnesota without coming down and touring the complex, we explained this to our leasing agent in hopes that they would be accommodating and send us pictures and videos so we knew what we were getting ourselves into. I asked for pictures of our unit on multiple occasions and never heard anything back. They emailed us the lease which we withheld from signing until we saw pictures of our unit. Finally they pressed us enough to get it signed and we were coming up on our moving day so we ended up signing the lease — asking again to review pictures of our unit. Conveniently, they sent us pictures of our unit right after we signed the lease. Which now,

I must say, this place is incredible. I’ve only been here for about four days now, but the community is truly wonderful. The people here are incredibly friendly, but I must give a special shoutout to Tyrice, the at least manager in the office. He helped me get into my apartment so quickly and efficiently that it was almost effortless. I applied on a Thursday evening and was accepted by Friday. On Monday, I was moved in on the 22nd. I want to express my deepest gratitude to everyone here. You are truly amazing, wonderful, and wonderful.