Knox Ridge

Living there was fine. Despite going 3 months (April may June) with no AC and very little communication about when it would be fixed. Alongside the issue of having a handicapped roommate, when we moved in the handrail was broken and remained broken for nearly 8 months despite numerous maintenance requests and office calls. Upon the day of move in we were notified of outstanding damages and that someone would be out to fix them, no one ever did. THEN upon move out, I receive additional charges for said damages. KR has has little to no communication with me outside of automated responses about disputing these charges. This complex is contributing to the ongoing problem of scalping young and innocent students beginning their renter’s history and taking every measure possible to ensure they m

Knox Ridge Student Housing is an awesome place to live, and a huge part of that is because of the management here, especially Cheryl Eastman. Cheryl is truly amazing and goes above and beyond to make residents feel welcome, valued, and at home. She puts so much effort into resident events, and it really shows. The events are always fun, well-organized, and a great way to meet people and build a sense of community. You can tell the apartment staff genuinely cares about the residents and wants everyone to have a great experience living here. The property itself is well-maintained, comfortable, and perfect for student living, but the positive atmosphere that Cheryl and her staff creates really sets Knox Ridge apart. If you’re looking for student housing with great management and a strong co

I can’t say enough good things about Knox Ridge. From day one, the community has felt welcoming, well-maintained, and thoughtfully managed. The location off Cherokee Ridge Way is ideal; quiet, scenic, and convenient to everything Knoxville has to offer, while still feeling tucked away and peaceful. The apartments themselves are clean, spacious, and modern, and the attention to detail throughout the property really shows. Grounds are always kept up, amenities are clean and functional, and it genuinely feels like a place people are proud to live. What truly sets Knox Ridge apart, though, is the staff. Management and maintenance are responsive, professional, and kind. You’re treated like a person, not just a unit number. Any request or question I’ve had has been handled quickly and with car

If I could give this place less than 1 star I would. Living here was fine if you don’t mind going your entire lease without maintenance requests being fixed, overpayment of rent, and a consistently broken gate. I lived there for three consecutive years with a giant hole in my door the entire time. Despite multiple maintenance requests and several trips to the office, I was never given a clear response or would be ignored entirely. Upon move out, they tried to charge me $317 for a door replacement even though I had ample documentation the door was like this when I moved in. I submitted a dispute and was promised a 7 day turnaround which was actually more like 7 weeks. Parking is a nightmare, if you live up the hill and get home later than 6pm you are more than likely forced to park nowhere

Cody at the Knox Ridge Student Housing Center in Knoxville is absolutely outstanding. From the moment you walk in, he’s friendly, professional, and genuinely focused on helping tenants feel comfortable and supported. He takes the time to answer questions thoroughly, explains everything clearly, and goes above and beyond to make sure issues are handled quickly and smoothly. It’s rare to find someone who cares this much and consistently delivers great service. Knox Ridge is lucky to have him — highly recommend working with Cody!