Kalles Properties

Only went through the application process and all they do is hit you with fee after fee. You pay an app fee for every person, you pay a pet app fee and an annual pet fee plus pet rent. The company is broken up into several different parts. An agent who shows you the place, an agent who collects your application information, a separate company to process pet applications, and then a separate management team who reviews the entire application. A burdensome process that chokeholds you out of any control over your side of things. They would not let me know if my application would be approved because we were waiting on ESA approval which took a week to get approved. It was a waste of time and money. I went with a different more reasonable rental before I ever even got approved. Kinda bananas th

If I could give zero stars I would. This place just wants your money. Terrible at getting back to emails, if it’s a email they don’t want to deal with it seems like they just ignore it unless you pester them then they act like they don’t know what you’re talking about. My husband and I had broken our lease and agreed to pay the rent until a new renter had moved in. Well turns out a month after we had moved out they still had not posted the place for rent and still wanted us to continue to pay on the lease. Seems like they didn’t care since we were still on the lease so it’s okay to not do your job. It is definitely unethical and illegal to charge rent when they made no effort in re renting the place out. I sent in a dispute and another month later…no response. What a shocker. When I reache

I have had nothing but positive experiences with Kalles. From the office team to maintenance they have all gone out of their way to make sure any issues I have are taken care of. I appreciate all they do. A special thank you to Matt who came to do a repair for me and found another issue and took care of that as well. Thank you to the Kalles team.

They are the worst rental company I have ever rented from. I wouldn't really even give them a 1 star for their rating. They don't care about their renters. They never answer their phones when you call. Their employees stole property from me, then when you tell management, they don't seem to care, and don't respond back about the theft. The yard guy is still working for the company. They don't keep up the property (paint peeling from the building, siding coming off, gutters down spouts not cleaned properly so when it rains, it pours over the edge and down the windows). They charge you for normal wear and tear, and rekeying the doors from the security deposit. These are not suppose to be taken from security deposit (the landlord laws), but they don't seem to want to follow the Tacoma Landlo

I unfortunately have to deal with Kalles for my HOA. They usually only give us a business days notice when we have testing coming through. And then we’re charged a fine if we can’t make that date. The lack of communication from this company is absolutely abysmal.