J R Grace Realty

Im a vendor called from Dallas to service Waco lol. Now I see why they can't gey help locally. Enclosed are pictures of a unit i inspected service call place by Laci. There were severe amounts of growth and black mold in the airhandler where the air travels through to their duct work. Mind you a 6 month and a toddler is right in front of me. I showed the tenant the overwhelming concerns and then went to another property in grosbeck . Same issue and shared with the tenant. When I reported to Laci omg....I caught the full 9 yards. And that I wasn't certified in mold why would I bring it up . Lol pure unethical business here for sure. No way could I just close it up and not show them why did you call us out for service? Poor tenants i feel very bad. Wow Jr Grace really....Laci really 6 month

Usually they are great at fixing the problems that arise when I call. Not so much this time. I have had a huge wasp problem, maintenance came out sprayed the nest and left. They didn’t knock it down or make sure it was gone, now the wasps are back and I feel attacked each and every time I come and go out of my home! I reported and asked the bushes be trimmed because I seen snake skin ( which my cat was bitten by) and I’m afraid of some creature jumping out on me! The bush is LITERALLY taking over my front door! I was told the problem would be taken care of 3 months ago with no resolve! My neighbors bushes are trimmed every time the yard people come out, every two weeks but not mine! I don’t get it I pay my rent on time and even before it’s due date faithfully each and every month but I get

I contacted the office with an urgent service issue at my apartment and Lacy had workers out within the hour. They were extremely helpful and professional and the issue was fixed right away! Thank You All! 🙏🏼

I had a serious issue dealing with a problem and when I called Ms Lacey immediate act up on it she was wonderful I couldn't ask for anything else better than Jr Grace Realtors thanks for being the best as acting up on my problems thank you Miss Lacey you're the best

Sending a big thank you to Patrick P. with J R Grace Realty!! I had the pleasure of speaking to Patrick today regarding rental management for my home. (I am always in the market to learn new things and educate myself on different avenues available when it comes to a big life decision such as this!) Thank you for taking the time to carefully listen & for giving your honest recommendation. I learned several new things today & really appreciated your patience, kindness, and professionalism. In a world full of scammers, thank you for doing the right thing!