Iona Lakes Apartments

The ladies in the office are great they have really good customer service the new manager was doing a good job haven't had to interact with him lately. The apartment complex is an older one although they were updating a lot of the apartments not sure where they got on that. It does have a very quiet atmosphere after 9:00 p.m. it is peaceful and quiet the lake is nice lots of ducks and other wildlife.

If I could give a -1, I would. Iona Lakes is trashy, and the staff there are very unprofessional! I stayed there during the hurricane due to all the damage we had, everyone was told they could move out and we did move out 3 months before our lease was up. Now they charged my account for those 3 months that we weren't even there. I emailed them almost every day to have them fix the balance and nobody responded to my emails until they sent over $3k on collections on my credit report! I even went to the office to speak to Javier regarding the issue and his response was he contacted his boss and wa waiting on a response from them and since then I never hear back from then. This is how Iona Lakes is trying to make money off people! Its ridiculous! P.S the review above 👆🏽was added 11 months ag

First they posted a place online that was not actually for rent. They apologized, I understand people make mistakes. The lady seemed very nice. They said they would refund our application fees because it was their fault for posting an apartment that was not available. I received one 75 dollar check, when we paid for 3 people to apply. I emailed and called a few times about the other two application fees and still have had no communication or refund. I have all the emails corresponding to this issue.

Customer service. Tried for 2 weeks to get in to see something. So I just stopped by, They couldn't get off their .... to show us something, lazy. I understand applying online, but not being able to show something, not a good look. Paying more down street for better service.

Nice for old apartments, there is some "cheep" updates going on as apartments empty.