Ion at the Ballpark

One star cause there is no zero star. OVERPRICED! DO NOT LEASE HERE. Terrible experience with the management. I was asked to move to a different 2b2b in the apartment cause of the damage repairs. I was notified only 4 days prior and I was out of town. When I came back 4 days later all my things were moved, many broken. I was made to wait a long time with my bags for them to give me a place to sleep at night. They did help with the move next day, but was I given an option? No. And all this was just 1 month before my lease was gonna end. The leasing team always made me feel anxious. Constant problems with the Wifi. I had to pay extra all the time for mobile data. They try to talk nice and stuff but it is all BS and nothing favorable/ helpful to a resident. Always find a way to charge you ext

-Elevators break down consistently, dirty common areas and stairwells. Lack of attention to details can be seen throughout the building. They attempt to fix these problems, but they are only temporary and the problems consistently come back. -Manager said that she has been trying to hire additional maintenance staff for 4+ months and that there is only one maintenance employee working on the whole building. She said that “you can’t always get what you want” when I brought up my complaints about overgrown landscaping, dirty interior hallways and broken doors. Management keeps promising that they have a solution or it will be fixed soon, but they never do. We choose to live at an apartment where all these things are taken care of, and they are not “wants”, they are necessary maintenance t

Great location & the place to be in Birmingham right now. So much to do & never a dull moment here in Parkside near Railroad Park! The property management team are always on point. If a problem arises, just speak up- They are friendly, professional & vibrate and they’ll do their best to solve your issues! Lastly, they run great specials throughout the year when signing leases (They are currently running a special right now April 12th 2024)

Overall Ion at the Ballpark is a nice place to reside. The apartments are equipped with modern appliances and the office staff are friendly and helpful. It’s conveniently located near UAB, I-65 and Hwy 280.

My son just moved in. So far I am extremely disappointed. One elevator was broken on move in day. Now less than a week later both elevators are broken? My son lives on a top floor, this is ridiculous. Plus the landscaping looks horrible. What am I paying all this money for? Please do better.