ICONIQ Homes at Lake Conroe Village

Don’t do it. We purchased a new built home, signing in November with a December close. Almost nothing from our blue tape walk through was repaired. Since then every time we get something “fixed” like some drywall they messed up removing trim, they make it worse. We were also promised the ditch out front would be cleaned & fixed (theres building materials & concrete in the culvert) but that “work order was denied” . The primary toilet still doesn’t flush all the way since the day we moved in, even after them digging up the main line. The garage door is still dented. The wood floor has holes in it. It’s popping up in areas. This isn’t our first house & not our first NEW home either. The situation is unprofessional at the very least & appears to be an ongoing issue with buyers from Iconiq.

As first-time buyers, my boyfriend and I were very excited about purchasing our new home. Melissa was a pleasure to work with, and Victor was great in the beginning, but after closing, communication completely stopped. He no longer responds to texts or answers phone calls, and several things he promised would be fixed before closing remain unresolved. We closed on Sept. 12th, and nothing has been fixed. I now wish I could take back the reviews we left during closing. I was very excited to come home after closing, but the cleaning crew did a terrible job. I had been looking forward to a clean home that smelled nice, but the floors didn’t look clean, nothing was really wiped down, and the toilet still had a visible rim of dirt. With my baby due in just four weeks, I really want these issue

Update #2 : we are finally closing a month and a half later than our original date but they fixed most of our concerns during our walk through. I still do not recommend them because of their awful communication and them trying to trick you & change things without telling you. UPDATE: They agreed to fix the bathroom and did. However communication was still severely lacking during the whole process and everything was a continuous fight. As a first-time homebuyer, I was both nervous and excited to finally be building my first home. Initially, I was impressed by what Iconiq Homes had to offer. Unfortunately, that excitement quickly turned into frustration and disappointment. Communication has been seriously lacking throughout the whole process. The completion date has been moved multiple ti

I bought my first home from this builder, and as a pool builder myself, I understand the complications and minor details that come with construction. Honestly, the process hasn’t taken long at all. They are home builders actively working on new projects, and things like grout cracks or minor cosmetic defects are not major issues or difficult fixes. Like any production build, there will be a punch-list after closing, which is normal at this price point. This is the type of company that schedules appointments and addresses items accordingly. It hasn’t been a big deal to me, and some of the one-star reviews seem to focus on very minor issues. For the price point, the home is exactly what I expected. I’m not expecting Picasso-level artwork in my living room for $250k. Any issues that have c

Communication regarding items that were supposed to be resolved post closing have been lackluster and very sporadic. Appointments remain with no shows, and it just shows a clear disconnect with the builder and contractors. Upon closing two separate properties, it has taken consistent folllow up with the CM to narrow down dates and times of which, time and time again, false expectations with 0 results. The floor plans are definitely superior for the cost, that is one perk with this builder, however, with the growth they are experiencing in projects, there should be more opportunity for corrective action. Currently still waiting for backsplash, missing parts of backsplash on a separate property and installation of exhaust cover for a vent hood. Prior to this, it took nearly 1 month to instal