Heights Title

Unfortunately, our experience was quite disappointing. The lack of communication throughout the process was concerning, and there were multiple errors in the closing documents. On the day of closing, we received no confirmation regarding the wiring information, which added unnecessary stress and confusion. Additionally, our closing coordinator failed to send fully executed documents, and we had to follow up ourselves to obtain them. Overall, the process felt poorly coordinated and did not meet our expectations.

They ultimately got the job done, but my closing experience with Heights Title was uncoordinated and impersonal. Their communication was generally poor. They never checked in with us (buyers) during the necessary steps of the closing process, like booking with a notary and confirming receipt of wire transfers. The closing documents package was messy - it contained multiple typographical errors and random, blank duplicate forms. Each issue wasn’t a big deal on its own, but added together, it made for a rather unpleasant experience. I understand the employees here deal with these transactions all day, everyday, but they would do well to remember closing on a home is something a buyer does just a few times in a lifetime, if they’re lucky. The services of a title company are not free, and the

We closed on our home here and needed our title paperwork amended more recently. After several failed attempts to get in touch with them via phone and email we never heard back so we gave up and went with someone else.

Thankful Heights Title LLC is choosing to give back to the local community through Grace Klein Community. Let's do more together!

The closing attorney was very rude during my appointment here. He should be required to attend implicit bias training for his behavior and impolite comments.