Heights at Hammond Apartments

I can honestly say that The Heights at Hammond is THE best apartment complex I have ever lived in! The office staff ( Especially Maddie and Rachel!) is beyond amazing- I mean customer service I hadnt seen since the early 2000s. They actually care about their residents as people. When I first moved in they overheard that I needed some more help moving and the entire staff showed up at my apartment later that afternoon to offer their help to me, even after a long day working! I was floored, my heart touched that strangers would be willing to go out of their way for me. If you want a quiet, crime free, relaxing place to live this is where you want to be. Its close to everything but still kinda ducked off and private. My neighbors are great I never hear them unless I see them outside and wave

Great experience overall. The apartment is clean, well-maintained, and in a convenient location. Management has been responsive and helpful whenever I’ve had questions, and maintenance requests are handled in a timely manner. I’m happy living here and would recommend this community to others.

I would give zero stars if I could. Don’t rent unless you want them to hold your deposit hostage and the office says, “we reached out to accounting” after they got the check reissued…. Still have not gotten it. Next time I called, “it’s happening to a lot of people.” Received my move out statement 11/5/2025. It’s 1/6/2026. Way pass the 30 days Louisiana law states. Super quick to tack on fees if you’re late but won’t give you back your money. I want my full deposit back.

I currently live here and I must say I am highly disappointed. This is not “luxury living” at all. I wasn’t even in my apartment for a full month before noticing baby roaches in my apartment. I went to the front office to explain my frustration and all they were able to do was spray my apartment. They told me that they can not remove me from the roach infested apartment nor supply me with a new fridge that the roaches seem to be coming from. The guy in the front office also stated that “when they did the walk through there were no roaches” OBVIOUSLY NOT! because they sprayed and bombed the apartment before I moved in and now the roaches are back and active. The roaches obviously been there before I moved in if there are roach eggs in the fridge. I am highly upset with the service I receive

my friends live here and it is a very clean community! the staff in the office is very welcoming and friendly and so helpful when having any issues ! im planning move here in the fall , cannot wait!