Hancock Village Management Office

If you love construction machinery, definitely come. They are constructed everywhere and at any time, in front and at the back of my home. No way to stay at home during business hours.

the conference room in the second floor is very noisy. It supposed to be a place for people studying and working in the second floor, and the third floor should be the gaming zone. However, the office place a billiards in the working area. Now, nobody can work because there is always some people ignore that others are working and keep playing and laughing and chatting. I wrote a email to the office complaining about this, but no feedback.

Don’t expect anything out of management. All you’ll get is “we understand your frustrations” and “we’re working on it” for months on end. After months of issues and no problems being solved we asked to terminate lease 3 months early after 12 months of living here. Their only solution was to pay $15,000 to break lease.

Stayed in an apartment that was an absolute nightmare. The near place was undergoing constant construction, sometimes making it impossible to focus during the day. The water was shut off almost every week. To make matters worse, they even had my car towed from the parking lot, I had to pay $170 for them to release my car! Now they decided to do something much worse, they terminated my lease for no reason and asked me to move out from the apartment within 30 days, how ridiculous! I would never recommend this apartment to anyone, and advise anyone considering it to look elsewhere. It was a complete waste of money and an overall terrible experience, unless you want to pay them to ruin your life!!!

Absolutely terrible management office. Do NOT try to rent from them or work with them. They misrepresented the status of the complex & construction and ignore issues. It took over 6 months to receive a response regarding health and safety issues, but they only responded when we threatened the lease. We have been trying to work towards a resolution to our issues, but they are only interested in money and do NOT care about residents. I wish I could give zero stars. DO NOT RENT HERE.